Keith Jarret

ClubIQ Means Measuring Member Experience… and Satisfaction

By Dave White, Editor ‘What gets measured…gives you knowledge…gets done…gets improved.’ Words like an old chestnut that are an oft-repeated idea or considered conventional wisdom. But, with BoardRoom magazine’s ClubIQ, there’s more than a grain of truth to this old chestnut. ClubIQ, another innovation from BoardRoom’s Distinguished Clubs, holds oodles of promise in helping private…

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2016 Distinguished Ideas Summit: Best of the Best

By Dave White Photography by: Philip Gabriel Photography and Laura Ladendorf “Thanks for pulling off the Summit. It was one of the best conferences I’ve been to in my 35-plus years in the business! Union League made it extra special.” And that comment from Stephen Roper, general manager of the Meridian Hills Country Club in…

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