ClubIQ Means Measuring Member Experience… and Satisfaction

By Dave White, Editor ‘What gets measured…gives you knowledge…gets done…gets improved.’ Words like an old chestnut that are an oft-repeated idea or considered conventional wisdom. But, with BoardRoom magazine’s ClubIQ, there’s more than a grain of truth to this old chestnut. ClubIQ, another innovation from BoardRoom’s Distinguished Clubs, holds oodles of promise in helping private…

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Beacons Are Here!

By Dave White “What gets measured, gets improved!” That’s a long-standing message of Peter Drucker, the Austrian-born, but long time American management guru. And that’s the foundation for BoardRoom’s Distinguished Clubs latest innovation. The need to better establish member usage patterns by location or amenity, the need for a more efficient member name recognition system…

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