Jill Philmon stands out as one of the most recognizable personalities in the private club industry and we can expect it to be even more so during 2016, and her time as the Club Managers Association of America President.
And Jill, as Rick Coyne explains in our cover story this issue, is fulfilling a challenge issued to Philmon by “another iconoclastic woman” in the private club industry…Sally Burns Rambo.
“To this day, many years after Sally’s passing, Jill still carries Sally’s words in her heart. (She also keeps Sally’s profile information in her phone). Sally immediately recognized Jill’s leadership skills and urged Jill to be a part of a stronger presence of women in the industry. She asked Jill to make a promise, to run for the CMAA’s National Board and one day become president. Jill accepted Sally’s challenge and made her that promise, now becoming only the third women to be President of CMAA since 1927.”
Jill, who’s also general manager of Ballantyne Country Club in Charlotte, North Carolina, certainly appears up to the challenge. She has set hers (and CMAA’s) goals for the next 12 months.
As Rick Coyne relates, “she has described it as the Year of Creation, Energy and Strategy.” For Philmon this means “keeping technology in the forefront, advocacy for watchdogging governmental regulations and their impact on the industry, and promoting greater leadership roles for women in our industry.”
Clearly President Jill recognizes the need to be strategic while helping clubs and their leaders embrace change…that one constant in our lives. No question, it will be an interesting year for both Philmon, the CMAA and its many members throughout the country.
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In another story this issue, another of the industry’s woman leaders, Donna Coyne is recognized with BoardRoom’s Lifetime Achievement Award. As one of the founders of the Professional Club Marketing Association, Donna has certainly made her mark with her exceptional commitment to the industry…its growth, continuing education and certification programs for membership directors.
Today PCMA is widely recognized as the premier association for membership directors and other interested parties with over 800 members in 23 chapters throughout the country.
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Now we all know, likely from both professional and personal experiences, that cyber security has to be on the forefront of what we do with our ‘data’ today. Doesn’t seem that a day goes by that we hear of another security lapse or intrusion resulting in another cascade of information being stolen or compromised.
Bill Boothe and Jeff Hall, in their story “Cyber Security…the Real Story”, look at what’s happening in the private club industry and the “it can’t happen here” attitude that has prevailed for so long. Hopefully that’s changing…clubs are recognizing that cyber security threats are real, from both outside the club environment and “insiders.”
They offer commonsense recommendations that clubs would do well to take seriously, because the information clubs protect is not only the club’s but also that of its members, creating even more urgency to get things done right.
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And we begin another look at BoardRoom’s Top Presidents…for 2015. This issue features stories about Gail Isaacson Bernstein, President, Greensboro Country Club, Greensboro, NC; Rusty Cagle, President, Thornblade Club, Greer, SC, and Paul Douglas, President, Corning Country Club, Corning NY. BR
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