boardroommag

boardroommag

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ClubIQ Means Measuring Member Experience… and Satisfaction

ClubIQ Means Measuring Member Experience… and Satisfaction

By Dave White, Editor ‘What gets measured…gives you knowledge…gets done…gets improved.’ Words like an old chestnut that are an oft-repeated idea or considered conventional wisdom. But, with BoardRoom magazine’s ClubIQ, there’s more than a grain of truth to this old chestnut. ClubIQ, another innovation from BoardRoom’s Distinguished Clubs, holds oodles of promise in helping private…

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Phil Newman Recognized With BoardRoom Award of Dedication 2016

Phil Newman Recognized With BoardRoom Award of Dedication 2016

By Henry DeLozier What is it that makes some people committed to serving others’ needs? For Philip Newman, the winner of BoardRoom’s Award of Dedication, it is as simple as lending a hand to people who deserve his support. “I think when you meet a group of people that by and large have charged themselves…

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Matt Kellogg BoardRoom magazine’s Distinguished Club President for 2016

Matt Kellogg BoardRoom magazine’s Distinguished Club President for 2016

By Dave White, editor Cover and cover story photos courtesy of Patrick Sola Private Club Presidents of the Year major supporters Kopplin Kuebler & Wallace | The Association of Private Club Directors Sometimes in our lives we’re in need of an ‘angel’… a guardian angel, a financial angel, or for that matter, any kind of…

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Governance Issues Facing Private Clubs And What You Can Do About Them!

Private clubs to be sustainable, must have boards that fully understand the club’s culture, its core values, the club’s mission and vision, and long-range strategic plan, and what that long-range plan means – a continuing commitment from the club’s board. Board members must be leaders, not interventionists, or second guessers. Knowledge is vital for decision…

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President Matthew Kellogg And Other Relevant Points

BoardRoom this issue introduces the second of two Distinguished Private Club Presidents for 2016…Matt Kellogg. President Kellogg is being recognized for his distinguished service with the Colorado Golf Club. Earlier in the year, Boardroom recognized Fred Arbuckle, president of The Bridges at Rancho Santa Fe, near San Diego, and president of 3 Creek Ranch Golf…

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John Fornaro and Molly Cox - co-authors of the Distinguished Club Experience

THE BOOK – The Distinguished Club Experience

John Fornaro and Molly Cox – co-authors of the Distinguished Club Experience By Dave White, editor So, why a book on private clubs? Good question. John Fornaro, publisher of BoardRoom magazine and CEO of BoardRoom’s Distinguished Clubs, researched and found there had never been a mainstream book published, based on the private club industry. What?…

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Running a Member-Owned Private Club What Are the Challenges?

By John G. Fornaro The art of governing, or leadership, is as old as society itself. It’s the exercise of authority by an individual or group of individuals or organizations in what it does, and how and why decisions are made. Still private clubs are a quite separate segment of both the service and hospitality…

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A Springtime Potpourri

By Dave White Private club success – both for board members and the club’s paid management – mainly derives from how well these two groups mesh when considering the club’s planning, daily operations and the breadth and depth of the club’s member experience. It’s known as collaborative governance. Still there are many challenges facing boards…

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The Buffalo Club – General Manager Position

Job Description The Buffalo Club is a (Historic) 150-year-old city club located in the heart of downtown Buffalo, New York. The club holds the distinct honor of being one of only several clubs listed as a Platinum Club of America, a Top 25 City Club and a Distinguished Emerald Club of the World member. This…

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Protect Your Assets with Capital Planning – Dude Solutions

Protect Your Assets with Capital Planning – Dude Solutions

In a perfect world, every task is complete on time and everything in your club is in perfect working order. However, backlogged maintenance, forgotten work orders and poor planning can and sometimes do occur, which can take a toll on your valuable equipment and investments. As a result, when it’s time to create budgets, it…

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